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Terms & Conditions

Terms and Conditions

1.0 General

1.1. Vitalia 2017 Limited, trading as “Shine Salon and Spa”, is an incorporated New Zealand company.    All “Shine Salon and Spa” website activities come under New Zealand legal jurisdiction.
1.2. “Shine Salon and Spa” is committed to following fair business practices. To this end we assure customers that the operation of this website follows the Model Code for Consumer Protection in Electronic Commerce published by the New Zealand Ministry of Commerce, and that we faithfully observe our obligations as set out by the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.

2.0 Pricing

2.1. Prices displayed on “Shine Salon and Spa” website are subject to change without notice.   Prices for items on an order are fixed once your order has been accepted.   Subsequent price changes either up or down will not be retroactively applied to accepted orders.
Prices may be adjusted for any reason and may vary at any time.
All prices are quoted in New Zealand Dollars on the website and in any other correspondence.

3.0 Copyright

"Shine Salon and Spa" asserts the right to the copyright of all aspects of the website, except the trademarks, slogans, logos or designs of the products displayed.

4.0 Faulty or Damaged Goods

4.1 Whenever possible, “Shine Salon and Spa” website will undertake to repair or replace any goods damaged prior to delivery. “Shine Salon and Spa” website will undertake to repair or replace any faulty goods. Damaged or faulty goods will be either repaired or replaced at the discretion of “Shine Salon and Spa”. Where repair or replacement of damaged or faulty goods is not possible a full refund will be issued for the value of the damaged goods. Damaged and faulty goods must be returned to “Shine Salon and Spa” in accordance with our returns policy.

5.0 Order Cancellation

5.1 Though “Shine Salon and Spa” website will endeavor to supply orders placed and accepted on this website, order placement and acceptance do not constitute an obligation on “Shine Salon and Spa” website to supply. “Shine Salon and Spa” website reserves the right to cancel any order without notice. “Shine Salon and Spa” obligations will be limited to protections provided by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
5.2. In event of any cancelled order, cheque or direct debt payments will be refunded in accordance with the Consumer Guarantees Act 1993. In the event that credit card payment is processed for a cancelled order, refunds will processed in accordance with the Consumer Guarantees Act 1993.
5.3 Customers who wish to cancel any order must notify “Shine Salon and Spa” website by email by 10am on the next business day following the date of order.

6.0 Returns

6.1 The “Shine Salon and Spa” website will only accept returns for the following:

  • Goods damaged prior to delivery
  • Goods with manufacturing faults
  • Goods supplied incorrectly
  • Goods that vary from their description on the “Shine Salon and Spa” website

7.0 Submissions

7.1 Any submissions between Shine Salon and Spa and any customer is to be treated as a submission to Shine Salon and Spa. By making any submission to Shine Salon and Spa you are granting Shine Salon and Spa absolute use of the material, ideas, materials, suggestions, concepts or comments and transferring ownership of ideas to Shine Salon and Spa. Shine Salon and Spa is not required to name the customer, compensate the customer or reward the customer in any way, unless required by law.

8.0 Disclaimer

8.1 Shine Salon and Spa provides this site on an as-is basis and makes no representations of any kind for the operation of the web site, as well as for all information, products, materials and services as associated. To the extent of permissible law, we disclaim all warranties and representations. Shine Salon and Spa does not warrant that any information available on the Shine Salon and Spa website is accurate, current or complete.
8.2 Shine Salon and Spa is not liable in any way for any damages arising from the use of this site. This limitation of liability applies to damages of any kind, including direct, indirect and incidental, loss of income, profit, data, property and claims by third parties. 8.3 Shine Salon and Spa makes no warranty that the site will meet your requirements. The site will be uninterrupted, timely, secure or free of errors. The quality of products will meet or match your expectations any software issues will be rectified.

9.0 Colour

9.1 Shine Salon and Spa displays products in a variety of ways however colours displayed on a screen vary and may not represent the exact colours in reality. Shine Salon and Spa is not responsible or liable for any liability or loss incurred through the colours of the website not matching reality.

10.0 Delivery Policy 

10.1 Delivery charges are calculated and added to your order after you enter your delivery location and before you enter your credit card details. You get to see the full charge before completing your purchase. We delivery anywhere within New Zealand and estimated delivery times are stated with the shipping option chosen by or for you. Some isolated area's may require additional delivery time. Delivery times are based from the recieved payment time.
Deliveries are made by New Zealand Post (Parcel Post), NZ Couriers and by our own delivery staff.

11.0 Modification of Terms of Use

11.1 Shine Salon and Spa reserves the right to modify these terms of use at any time without notice. Shine Salon and Spa accepts no liability or responsibility as a result of these changes.

Contact Details

Please email us at shinesalonspa@xtra.co.nz any time - day or night.
Please call 03 6847699 (open 9am-5pm weekdays)
Our street address is Corner of George & Stafford Street, Timaru, New Zealand

Shine Salon and Spa is 100% New Zealand owned and operated

View our Privacy Statement.

Privacy Policy

Privacy Policy

Any information about you collected through this web site is used exclusively for the purpose of processing orders, improving your shopping experience, and to communicate with you regarding products, services and promotions. We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes. We will store any information that you provide securely and will not sell or release it to any other business or person.
“Shine Salon and Spa” will not be responsible or liable for any loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of or any information you may send to us in any connection with this website.
If you have any questions regarding our Privacy Policy, please contact us at shinesalonspa@xtra.co.nz


The “Shine Salon and Spa” website uses standard SSL (Secure Socket Layer) and encryption technology to ensure that any credit card information passing over the internet during transactions is secure.

Email Addresses

Here at "Shine Salon and Spa" we believe it is our highest duty to ensure your email addresses are kept private and only used by "Shine Salon and Spa" for the purpose of assisting sales, answering enquiries and promotional purposes. These email addresses will not be sold, traded or otherwise given to a third party. Any automatically generated promotional type emails can be opted out of easily via your account page.

Use of cookies

Cookies are tiny files that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make surfing easier for you by saving your preferences while you're at our site. We never save passwords, credit card information or personal information in cookies, we do store the items in your shopping cart if you leave the site and then return. The use of cookies is an industry standard and you'll find them at most major websites.
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. We may also allow third parties to collect statistical data from our site using their persistent cookies. However these cookies do not capture information that can personally identify you. They are only used to measure the effectiveness of our site for our own internal purposes.


On behalf of the bridal party I would like to thank you all for such a wonderful stress-free experience! You guys are amazing and did a fantastic job! We couldn't have asked for better!

Dear Shine team Thanks loads for your work on myself and the girls on my big day

We had such great feed back and I wanted to thank you for making my day stress free  

A note to say thank you so much for your time and skills

There were so many comments on the Hair and make-up and it was so nice to have some one we had a connection with

Thank you so much for a fabulous morning getting ready for my wedding & all the preparation in the lead up to the big day we were all really happy with our hair & make-up
 Selina Green

I’m one of those clients who never books until the last minute, is usually in a rush, wants a distinctive style created without fuss in upmarket surroundings and all this from welcoming professionals who are genuinely interested in making me look and feel great. I get all this and more from Shine – a fantastic team with exceptional skills.

Come to your senses.

Shine, Salon and Spa, Corner George & Stafford Streets, Timaru.

Ph: 03 684 7699 Email:shinesalonspa@xtra.co.nz

© 2009 Shine Salon and Spa

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